Shipping Info

Orders are dispatched Monday-Friday excluding UK bank holidays.

Order by 1pm (UK) for same day dispatch on in stock items

Orders placed after 1pm will be dispatched the next working day.
Any tracking details will be advised with your dispatch confirmation.
Royal Mail 1st Class service is not tracked. The reference number sent with your dispatch confirmation is for our proof of postage and delivery confirmation only.
Please ensure your contact details are correct and we have a phone number for you in case of any delivery problems.
Please understand – we can only control our dispatch times - delivery times may vary at the responsibility of the courier and we always recommend having a plan B if your shoot is relying on a last minute backdrop delivery.
International customers - please check any local taxes/customs charges in your country before ordering as we can't be held responsible for any charges applied after shipping and can't refund shipping fees if you refuse to pay any charges in your country and the parcel is returned to us.
2022 UK bank holidays when we will be out-of-office and not dispatching orders - 15/4, 18/4, 2/5, 2/6, 3/6, 29/8, 26/12, 27/12

UK SHIPPING OPTIONS

Orders of backdrop sheets only

On orders below £60 - 1st Class P&P £4.95
Spend over £60 - FREE 1st Class P&P
Spend over £100 - FREE DHL Express Next Day guaranteed delivery

And you can always upgrade to

DHL Express next working day tracked for £9.95 (no weight limit)
Royal Mail Special Delivery Next Day before 1pm for £16.95 (max 2KG)
Royal Mail Special Delivery Next Day before 9am for £24.95 (max 2KG)

A1 mounted boards, A1 (84x59cm) hand-painted boards and 'still life' 100x160cm canvases

UK flat rate - £9.95 per order

This option must be selected at checkout even if other options are offered. If a different option is selected shipping will be invoiced at the correct amount before your order is started.

A0 (115X80CM) mounted and handcrafted boards

Shipping starts at £25 with ParcelForce and increases depending on quantity/weight.
or free collection

2m canvases

Flat rate shipping, UPS £25
or free collection

3m canvases

for collection or BVS van delivery only

Box cubes

£75 for one
£125 more than one, BVS van delivery recommended

INTERNATIONAL SHIPPING OPTIONS

Please check any local taxes/customs charges in your country before ordering as we can't be held responsible for any charges applied after shipping.

Orders of backdrop sheets only

Ireland, France, Germany & Spain

Royal Mail tracked, 3-4 working days

Orders below £120 - £12.50 (max 2KG)

DHL Express, next working day, £17.50

All other Europe

Royal Mail tracked, 3-5 working days, £15.50 (max 2KG)

DHL Express, 1-2 working days, £24.50

USA

DHL Express, 1-2 working days, £25

Canada

DHL Express, 2-3 working days, £25

Australia

DHL Express, 2-3 working days, £25

All other areas are calculated by weight at checkout by DHL.

Shipping options for custom A1 mounted boards, A1 hand-painted boards and still life, 160x100cm canvases will be calculated by weight at checkout by the DHL. Or please get in touch for larger orders/different sizes and we may be able to get a better price with an alternative courier.

Larger items are not available for overseas shipping via the website - please get in touch to discuss your requirements so we can provide a shipping quote.

International Shipping Services & Costs

European customers & EORI

For business customers in Europe we now need your EORI number please so there aren't any delays at customs. You can enter this in the notes box at checkout or email us at hello@blackvelvetstyling.com

If you don't have an EORI number please use a residential name and address as the shipping address and don't include your business name in the shipping information.

The UK left the EU with a trade deal which allows trade between the UK and the EU without tariffs or quotas. However, local taxes and charges can sometimes be applied locally to you, and will differ in each country.

Please check any local taxes/customs charges in your country before ordering as we can't be held responsible for any charges applied after shipping.

VAT

UK VAT is included in our prices. For orders outside of the UK, VAT is not charged.

However, VAT, duties or customs charges may be applied locally - please check for your country before ordering.

Especially if we are delivering to a business address or a commercial/business customer, import VAT may be charged in your local country.