Shipping Info
NEW better, cheaper shipping options from April 2021!
UK shipping options
- On orders below £35 - 1st Class P&P £4.50
- Spend over £35 - FREE 1st Class P&P
- Spend over £80 - FREE DHL Express Next Day guaranteed delivery
And you can always upgrade to
- DHL Express next working day tracked for £8.95 (no weight limit)
- Royal Mail Special Delivery Next Day before 1pm for £14.95 (max 2KG)
- Royal Mail Special Delivery Next Day before 9am for £24.95 (max 2KG)
All kit items are available to the UK only and include FREE postage.
Ireland, France, Germany & Spain
Royal Mail tracked, 3-4 working days
- Orders below £50 - £10.50
- Orders above £50 (and below 2KG) - FREE
DHL Express, next working day
- Orders below £90 - £15.50
- Orders over £90 - FREE
All other Europe
Royal Mail tracked, 3-5 working days
- Orders below £50 - £13.50
- Orders above £50 (and below 2KG) - FREE
DHL Express, 1-2 working days
- Orders below £90 - £22.50
- Orders from £90 to £120 - half price £11.50
- Orders over £120 - FREE
USA
DHL Express, 1-2 working days
- Orders below £50 - £21
- Orders from £50 to £70 - half price £10.50
- Orders over £70 - FREE
Canada
DHL Express, 2-3 working days
- Orders below £60 - £22.50
- Orders from £60 to £80 - half price £11.50
- Orders over £80 - FREE
Australia
DHL Express, 2-3 working days
- Orders below £60 - £25
- Orders from £60 to £80 - half price £12.50
- Orders over £80 - FREE
All other areas are calculated by weight at checkout by DHL.
Orders are dispatched Monday-Friday excluding UK bank holidays.
Order by 12pm (UK) for same day dispatch.
- Orders placed after 12pm will be dispatched the next working day.
- Any tracking details will be advised with your dispatch confirmation.
- Royal Mail 1st Class service is not tracked. The reference number sent with your dispatch confirmation is for our proof of postage and delivery confirmation only.
- Please ensure your contact details are correct and we have a phone number for you in case of any delivery problems.
- Please understand – we can only control our dispatch times - delivery times may vary at the responsibility of the courier.
International Shipping Services & Costs
European customers & EORI
For business customers in Europe we now need your EORI number please so there aren't any delays at customs. You can enter this in the notes box at checkout or email us at hello@blackvelvetstyling.com
If you don't have an EORI number please use a residential name and address as the shipping address and don't include your business name in the shipping information.
The UK left the EU with a trade deal which allows trade between the UK and the EU without tariffs or quotas. However, local taxes and charges can sometimes be applied locally to you, and will differ in each country.
Please check any local charges in your area before ordering as we can't be held responsible for any charges applied after shipping. This is stated on the cart page also.
If you don’t check the local charges and then don't want to pay any local charges you can refuse them and the shipment will be returned to us. Once we have received it back we can refund your order less any costs we incur through DHL for its return.
VAT
UK VAT is included in our prices.
For all other countries VAT is not charged and the price will be reduced when you go through the checkout and put in your delivery address.
However, VAT, duties or customs charges may be applied locally - please check for your country before ordering.
Especially if we are delivering to a business address or a commercial/business customer, import VAT may be charged in your local country.