International shipping update 30/12/2020 & last order dates for Christmas 2020
International shipping is set to resume on Thursday the 7th January.
Latest news from DHL -
We are still allowing international orders at the current prices although these will change in January as per our increased costs, which are yet to be advised.
As we have a sale on most customers are happy to enjoy these savings and wait for later delivery.
Please understand we are doing our best to highlight the issues on our website and to get in touch via email soon after you order to check you are aware of the issues and delays.
Please bear with us in these unprecedented times.
For UK delivery on or before Christmas eve -
You can order backdrop sheets and choose Royal Mail 1st class postage up to 12pm on Friday the 18th December. (RM say Monday the 21st but I wouldn't trust that and they may have high demand/low staff this year so we will keep an eye on it!)
Any sheets, carry cases, gift sets etc going with DHL should be ordered up to 12pm on Tuesday the 22nd December. (You can order with DHL by 12pm on the 23rd but this is cutting it fine and I wouldn't recommend it!)
For Ireland & Europe where we only use DHL or UPS, we recommend ordering by Wednesday 16th December to be safe, regardless of the usual DHL timescale as we just don't know what the pressure on their services will be like this year.
Last date to order mounted boards for guaranteed Christmas delivery will be Monday the 14th December for UK and Europe. These will all be dispatched by Mon 21st Dec with DHL.
We may be able to send out mounted boards ordered after the 14th in time for Christmas, but this is not guaranteed and will depend on demand at the time.
For international orders outside of Europe we recommend ordering before Friday 11th December.
As always if you need a dispatch date confirming please get in touch when you order.
Don't forget - our Gift Vouchers are digital and can be ordered any time for delivery via email, even when your Christmas breakfast is on the go!
Christmas opening hours
Mon 21st, open as usual
Tues 22nd, open as usual
Wed 23rd, open as usual
Thurs 24th, (Christmas Eve) not dispatching but open for orders
Fri 25th, (Christmas Day) not dispatching but open for orders
Sat 26th, (Boxing Day) not dispatching but open for orders
Sun 27th, not dispatching but open for orders
Mon 28th, not dispatching but open for orders (UK bank holiday)
Tue 29th, open as usual
Wed 30th, open as usual
Thurs 31st, open as usual
Fri 1st (New Years Day), not dispatching but open for orders (UK bank holiday)
Then its business as usual!
I think that's it - don't forget to check out our gift section and send a link to anyone who needs a good nudge in the right direction!